Discussion topic: Sky mini bought from Sky
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Message posted on 16 Aug 2024 05:09 PM
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Sky mini bought from Sky
Hi
do sky reimburse the £90 when I bought the sky minis and the £99 paid for the original Skyq box
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All Replies
Message posted on 16 Aug 2024 05:14 PM
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Re: Sky mini bought from Sky
You don't get any reimbursement for either as the equipment is owned by Sky which is why when you cancel both have to be returned so any fees you paid as non refundable.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 16 Aug 2024 05:15 PM - last edited: 16 Aug 2024 05:50 PM
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Re: Sky mini bought from Sky
@Xzarr wrote:
Hi
do sky reimburse the £90 when I bought the sky minis and the £99 paid for the original Skyq box
@Xzarr as @caesarome says, no you don't, you paid an admin fee for these boxes and you did not buy the boxes they are still owned by Sky
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 16 Aug 2024 05:28 PM
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Re: Sky mini bought from Sky
Hi @Xzarr See page 5 of the terms and conditions that you agreed to when you subscribed to Sky Q.
Message posted on 16 Aug 2024 05:34 PM
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Re: Sky mini bought from Sky
Seems like daylight robbery
Message posted on 16 Aug 2024 05:36 PM
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Re: Sky mini bought from Sky
@Xzarr wrote:
Seems like daylight robbery
In hindsight it seems like you didn't fully read or understand what you were agreeing to.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 16 Aug 2024 05:40 PM
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Re: Sky mini bought from Sky
@Xzarr wrote:Seems like daylight robbery
You're the first person to have not read the contract you agreed to. The terms are extremely clear that all equipment is loaned and must be returned without an active subscription.
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