16 Aug 2024 05:09 PM
Hi
do sky reimburse the £90 when I bought the sky minis and the £99 paid for the original Skyq box
16 Aug 2024 05:14 PM
Posted by a Superuser, not a Sky employee. Find out moreYou don't get any reimbursement for either as the equipment is owned by Sky which is why when you cancel both have to be returned so any fees you paid as non refundable.
16 Aug 2024 05:15 PM - last edited: 16 Aug 2024 05:50 PM
Posted by a Superuser, not a Sky employee. Find out more
@Xzarr wrote:
Hi
do sky reimburse the £90 when I bought the sky minis and the £99 paid for the original Skyq box
@Xzarr as @caesarome says, no you don't, you paid an admin fee for these boxes and you did not buy the boxes they are still owned by Sky
16 Aug 2024 05:28 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Xzarr See page 5 of the terms and conditions that you agreed to when you subscribed to Sky Q.
16 Aug 2024 05:34 PM
Seems like daylight robbery
16 Aug 2024 05:36 PM
Posted by a Superuser, not a Sky employee. Find out more
@Xzarr wrote:
Seems like daylight robbery
In hindsight it seems like you didn't fully read or understand what you were agreeing to.
16 Aug 2024 05:40 PM
Posted by a Superuser, not a Sky employee. Find out more
@Xzarr wrote:Seems like daylight robbery
You're the first person to have not read the contract you agreed to. The terms are extremely clear that all equipment is loaned and must be returned without an active subscription.
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