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Discussion topic: Sky kids

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This message was authored by: Jack+Hargreaves18

Sky kids

How do I remove sky kids from my sky package?
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This message was authored by: Daniel0210

Re: Sky kids

Posted by a Superuser, not a Sky employee. Find out more

@Jack+Hargreaves18 
To remove part of your package you’ll need to contact Sky giving the required notice of 31 days. Note: the latest T’s and C’s explicitly state you cannot cancel within the minimum term and the contract can only be cancelled if Sky agree to it. If they do agree you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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