Sky hard drive keeps crashing

[Kimbo7]

while useing the T V it keeps crashing and switching off. I have to re boot and wait 

[Daniel0210]

@Kimbo7 

Try following this link. It should lead to a replacement box if needed https://www.sky.com/help/articles/sky-q-hard-drive-errors 

If you do need a new box remember to remove the viewing card from the faulty box before it disappears into the back of the couriers van and accept any new power cable DPD deliver with the replacement box in case it's different to the one you have.