Sky dish broken

[Elfryd]

Sky q dish broken no signal at all 

[oldfella]

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@Elfryd wrote:

Sky q dish broken no signal at all 

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Hi @Elfryd 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

[Elfryd]

Need an engenear to re place sky dish 

[oldfella]

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@Elfryd wrote:

Need an engenear to re place sky dish 

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See my earlier post @Elfryd 

[Daniel0210]

@Elfryd 

Is there a message saying no satellite signal? Is it on all channels? Have you checked the cable connections at the box end? It may be that the dish has moved slightly out of alignment due to recent weather / high winds. 

[CarmelC]

Hi, our sky dish is broken outside, actually just hanging on by the wires so we can only watch recordings.  I can't get through on the phone and the virtual assistant is going around in circles.  Any suggestions?  e-mail address maybe?

[PandJ2020]

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@CarmelC wrote:

 Any suggestions?  e-mail address maybe?

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You'll need to persevere in calling I'm afraid.

It may be quicker to employ a local firm to fix the dish (at cost though).

[Daniel0210]

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@CarmelC wrote:

e-mail address maybe?

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@CarmelC 

For future reference Sky don't use email as a general method of communication.