@hamiltonweb1 wrote:
When I try to watch Sky Cinema on my Sky Q box it says I need to upgrade. I have a active subscription and can watch Sky Cinema on Sky Go.
I have tried restarting my Sky Q box, I have reset it with the 0 0 1 code and I have tiggered a callback for the viewing card but its still not working.
How do I fix this?
It seems to be impossible to talk to a real person from Sky.
I'm thinking its probably easier just to cancel the whole thing and save lots of money.
@hamiltonweb1 afraid you will have to persevere with contacting Sky
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
