24 Apr 2024 08:26 PM
All sky cinema channels are pixelated and breaking up and all channels are showing the same thing.
24 Apr 2024 08:44 PM - last edited: 24 Apr 2024 08:44 PM
Posted by a Superuser, not a Sky employee. Find out more
@fwalk wrote:
All sky cinema channels are pixelated and breaking up and all channels are showing the same thing.
Hi @fwalk
You may have a slight dish misalignment .
Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
24 Apr 2024 08:46 PM
Hi, thanks for this but all other channels are okay. Only Sky Cinema channels.
24 Apr 2024 08:48 PM
Posted by a Superuser, not a Sky employee. Find out more24 Apr 2024 09:32 PM
Futher on to what @oldfella said,
Sky Cinema channels are all on the same transponder 12285 V
Which could explain the loss of service
24 Apr 2024 09:38 PM
Try one of these channels as I know that's quite a weak transponder.
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