Sky catch up has stopped working saying no signal

[Brolls]

Power been off for 6 days no signal on live TV but was able to watch recordings and download programmes. Suddenly at 6pm not able to see recordings or download saying no signal!!! 

[Invisiblename · Accepted solution]

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@Brolls wrote:

Power been off for 6 days no signal on live TV but was able to watch recordings and download programmes. Suddenly at 6pm not able to see recordings or download saying no signal!!! 

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Sounds like your dish has gone out of alignment with the satellite.  The Sky Q box needs to occasionally carry out a location check, which it does  via the dish.  If this is not successful, all functions of the box are disabled.  You can either try to book a Sky engineer, but this will probably be many weeks away due to the impact of the recent storms, or try a local independent (at your own cost)

[Brolls]

Thanks for your information