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Discussion topic: Sky box

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Avatar for Harriet36
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This message was authored by: Harriet36

Message posted on ‎31 May 2026 11:42 PM

Sky box

My sky box isn't working on my tv
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎01 Jun 2026 03:20 AM

Re: Sky box

Posted by a Superuser, not a Sky employee. Find out more

@Harriet36 

Can you provide some more information than "not working" please? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: Harriet36

Message posted on ‎01 Jun 2026 05:49 PM

A frustrated sky user

When I ener my username and password into my new tv to access Sky it is saying it's incorrect. I've tried so many times for the last three days!
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Message posted on ‎01 Jun 2026 05:54 PM - last edited: ‎01 Jun 2026 05:56 PM

Re: A frustrated sky user

Posted by a Superuser, not a Sky employee. Find out more

@Harriet36  Sky Q where you have posted doesn't need you to enter a password to be able to watch on your TV.

 

Perhaps you could explain in more details what app on your TV it is your using to access Sky??

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: DaveDrizen

Message posted on ‎01 Jun 2026 05:55 PM

Re: A frustrated sky user

@Harriet36 wrote:
When I ener my username and password into my new tv to access Sky it is saying it's incorrect. I've tried so many times for the last three days!

Have got Sky Q or Sky glass?

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This message was authored by: Harriet36

Message posted on ‎01 Jun 2026 06:03 PM

Re: A frustrated sky user

It just says Sky TV

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