Discussion topic: Sky box won’t switch on
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Message posted on 08 Oct 2023 11:02 AM
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Sky box won’t switch on
Every time my main sky q box is left on standby overnight, it won't seitch back on in the morning. I need to keep climbing up my loft, power it off and on again to get it to work. Starting to get on my nerves now. Does anyone else have this issue?
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All Replies
Message posted on 09 Oct 2023 08:20 AM
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Re: Sky box won’t switch on
Hi @J777blh
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
Message posted on 09 Oct 2023 08:51 AM
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Re: Sky box won’t switch on
Yep same issue and box turns off randomly apparently sky can't do anything about it
Message posted on 12 Oct 2023 08:15 AM
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Re: Sky box won’t switch on
Hi @J777blh
A private chat was started but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
Tom
Message posted on 12 Oct 2023 08:18 AM
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Re: Sky box won’t switch on
@J+lumsden wrote:Yep same issue and box turns off randomly apparently sky can't do anything about it
Sounds like you might need a new box. Did they not suggest that?
Is it hot to the touch?
Message posted on 12 Oct 2023 02:40 PM
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Re: Sky box won’t switch on
Still having the same issues.
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