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Discussion topic: Sky box not working

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Sarah360
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This message was authored by Sarah360 This message was authored by: Sarah360

Sky box not working

‎24 Nov 2024 10:30 AM

Comes up with "insert card"

 

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Laing1
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Superuser
This message was authored by Laing1 This message was authored by: Laing1

Re: Sky box not working

‎24 Nov 2024 11:31 AM

Posted by a Superuser, not a Sky employee. Find out more
@Sarah360 wrote:

Comes up with "insert card"

 

@Sarah360 have you tried removing your card (its located on the right hand edge of the box towards the front) by prtessing it in until it springs forward giving the chip a clean with a soft dry cloth the reinserting the card 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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