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Discussion topic: Sky box not working

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This message was authored by: Quackblade

Message posted on ‎07 Oct 2023 06:57 PM

Sky box not working

Sky Q box not displaying picture 

have tried reset

have tried unplugging 

I can turn box on and off with remote - light goes amber to green but not sending signal to tv

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This message was authored by: Quackblade

Message posted on ‎07 Oct 2023 06:58 PM

Re: Sky box not working

Is it a coincidence that I've just downgraded my package? 

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Superuser
This message was authored by: GD1

Message posted on ‎07 Oct 2023 07:02 PM

Re: Sky box not working

Posted by a Superuser, not a Sky employee. Find out more

@Quackblade  Try using the Sky remote and press buttons Home 1-0-8-0 Home.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Quackblade

Message posted on ‎07 Oct 2023 07:22 PM

Re: Sky box not working

The third reset (waiting 15 mins) worked.  🤷🏻‍♂️

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