Sky box not working

[PS18785]

Sky mini box not starting says wait for screen to go blank and press home but light on box stays orange 

[oldfella · Accepted solution]

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@PS18785 wrote:

Sky mini box not starting says wait for screen to go blank and press home but light on box stays orange 

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Hi @PS18785 

Have you tried to switch the mini box on by pressing the Standby button on the front right of the box (the Amber led).

If this brings the mini on 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

[bucklanjohn1]

The old box says there is a problem so switch every thing off but to no avail

[tel+davis]

When watching a recording programme..it just freezing and it doesn't fast forward 

[Kingben1956]

Yes it is stucknon the orange light 

[Edmond2]

Is still not working