14 Apr 2023 10:28 AM
The remote is fine with new batteries. But even after turning it on and off at the plug the box won't turn off
15 Apr 2023 08:46 AM
Hi there,
The remote might just need to be paired again.
Give these steps a go - https://www.sky.com/help/articles/fix-remote
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion