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Discussion topic: Sky box not responding to remote

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This message was authored by Streets101 This message was authored by: Streets101

Sky box not responding to remote

The remote is fine with new batteries. But even after turning it on and off at the plug the box won't turn off

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This message was authored by Dallen9798 This message was authored by: Dallen9798

Re: Sky box not responding to remote

@Streets101 

 

Hi there,

 

The remote might just need to be paired again.

 

Give these steps a go - https://www.sky.com/help/articles/fix-remote

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My views are my own and I will assist where possible.

Sky Q 2TB UHD, 2X Mini Box, Sky BB UF1, Booster 4

I am just a customer, If I've got something wrong feel free to tell me, If I've something right mark it as an answer
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