Sky a box not working

[Angelfyfe]

Switched the telly on , Apple TV , kodi box all working , sky a box not working and I'm getting a no signal message , changed the hdmi cable for a new one and the box still won't come on , any ideas ? 

[oldfella]

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@Angelfyfe wrote:

Switched the telly on , Apple TV , kodi box all working , sky a box not working and I'm getting a no signal message , changed the hdmi cable for a new one and the box still won't come on , any ideas ? 

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Hi @Angelfyfe 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

[Angelfyfe]

Hi thank you for advice but no lights coming on the box no matter what I press , box seems completely dead 😱

[Chodley]

Pulled the power at the wall?