Sky Witness

[Linda+and+Alan]

I have a Q box, Sky Signature and can watch Sky witness but i cannot watch the recorded programmes as it was saying I needed to upgrade ? Why can I not watch them ?

[nigea99 · Accepted solution]

hi @Linda+and+Alan 

You have probably download the HD versions without having the HD add on.

Try changing your download preference to SD
Main Menu -> Settings -> Setup -> Preferences

(you may need to delete the ones you have already downloaded)

[Linda+and+Alan]

Thank you I will give that a try. Linda and Alan

[Linda+and+Alan]

Thank you nigea99

You got it right, that was the problem and i have now sorted it.