Sky Q voice command issue

[Alien+LV426]

Hello,

Q voice command not responding to BBC regional channels, BBC North West, North East etc. Everything else fine. Anyone else experiencing this issue?

Thanks, Peter

[Chodley]

You have to say "bbc one northeast"

[Alien+LV426]

Thanks for the reply.

Yes, this what I do - the only result being an on screen message saying 'no results'. However, if I say 'BBC2' or 'ITV', for example it responds  immediately.  As I said, everything else fine, only appears to be an issue on BBC regional channels.

Peter

[Chodley]

Working fine for me.

If I just say "BBC Northeast" like in your first post, it does not work.

(By the way, love the LV426 ref)

[MightyQuinn]

Hi @Alien+LV426 

I have just tried saying "BBC One North East" and it immediately jumped to BBC1 NE HD.

I recommend muting the sound first and holding the remote about 30cms (12 inches) away.

[Alien+LV426]

Thanks, will give it a go.

Peter