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Discussion topic: Sky Q upgrade

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This message was authored by: mrkjd

Sky Q upgrade

I have had Sky Q since it was first released. Just upgraded to a UHD TV and realised my Q box isn't UHD despite the original unit being replaced about 6 months ago due to a HDD problem (and a (removed) poor response from Sky over that at the time).

 

Since I have Sky Ultimate and the Hd add on I thoughtI just needed to add the Sky UHD pack for£4 to my £46 current pack. But no - Sky retentions insisted I would also need to pay £99 for the*upgraded* Sky Q box!

 

Very silly of Sky. I have just cancelled the lot and will just use the smart TV /Netflix Premium / Apple TV  4k / built in FreeSat. Replace that (removed) Sky Q LNB for about a £10 (its easily accessible) for one that is FreeSat compatible and I still pocket a circa £30 a month saving.

 

See ya Sky!


Moderator note: Removed inappropriate language

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This message was authored by: PandJ2020

Re: Sky Q upgrade

Posted by a Superuser, not a Sky employee. Find out more

The LNB is compatible with Freesat 4k boxes so you don't have to change it...

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Buttery_Ken

Re: Sky Q upgrade


@PandJ2020 wrote:

The LNB is compatible with Freesat 4k boxes so you don't have to change it...


But smart TVs with Freesat tuners built in aren't compatible, so an LNB change would be necessary. 

This message was authored by: PandJ2020

Re: Sky Q upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Buttery_Ken wrote:

@PandJ2020 wrote:

The LNB is compatible with Freesat 4k boxes so you don't have to change it...


But smart TVs with Freesat tuners built in aren't compatible, so an LNB change would be necessary. 


That is indeed true.  (The TV is unlikely to include recording features if that's important)

I am just another Sky customer and my views are my own even if you don't like the answers
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