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Discussion topic: Sky Q stability getting worse

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This message was authored by popopopop This message was authored by: popopopop

Sky Q stability getting worse

I've had sky q a few years and I've never really been satisfied with it's stability. However over the last month or so the main box and mini boxes need to have the WiFi reset at least once a week.  There is nothing wrong with the WiFi as every other devices have no issues. Tonight is failed twice once on main box and once on mini (yet another mini was working fine).

 

Using Amazon eero for WiFi mesh and I've unblocked all of the sky devices for content filtering.

 

Any suggestions welcome?

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Q stability getting worse

Posted by a Superuser, not a Sky employee. Find out more

You will only get stability from a mesh if all of the Q boxes are connected via Ethernet (Wi-Fi can be disabled).

 

if using Wi-Fi to connect to the mesh then it will fall over regularly.

I am just another Sky customer and my views are my own
popopopop
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This message was authored by popopopop This message was authored by: popopopop

Re: Sky Q stability getting worse

The whole purpose of sky q is WiFi and not having wires. It's built for that reason. 

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