Sky Q settings

[big+al+111]

After full fibre installed sky q and mini box working fine. Settings on q box show mini box requires reactivation. Both boxes have been switched off and restarted but settings problem persists 

[Jason-]

Hello @big+al+111, sorry to see you're having problems with your Sky Q box after your Full Fibre install. 

I'll send you an invite to a private chat shortly and we can help you get things sorted.
 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-