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Discussion topic: Sky Q remote control

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This message was authored by: Richie1976

Sky Q remote control

My Sky Q remote control won't turn on or off the TV, but everything else works fine.

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This message was authored by: Laing1

Re: Sky Q remote control

Posted by a Superuser, not a Sky employee. Find out more

@Richie1976 wrote:

My Sky Q remote control won't turn on or off the TV, but everything else works fine.


@Richie1976 Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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