Sky Q poor sound quality with speech on random programmes/films.

[Eric.morecambe802]

Recently I have noticed that speech on random programmes/film/channels has been extremely poor,. It sounds like the characters have their heads in a bucket. There is no pattern to this and it is only with Sky Q. The sound settings are correct so this appears to be a Sky issue. Software is upto date and rebooting does not work. Just downloaded "Get Santa "from the newly released Christmas films and the speech was awful yet Elf was fine, as I say there is no pattern to it. It isn't my surround sound system or my sound settings that are to blame. Cheers.

[Lisa-P1987]

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[Ping1901]

The sky sound issue has been around for years. I recently purchased a new Samsung tv and sound bar. I'm disappointed to report the poor sound is still there on Sky Q speech is muffled, then if music plays it ramps up. If on Prime etc you have to reduce volume by half and no sound/muffle issues. This has been so bad over Christmas we're not using Sky and am getting to the point of stopping using it. I believe Sky use a different frequency to others.