20 Jan 2024 08:00 AM
Recently went back to sky Q from sky glass so we are using the sky glass tv. The problems I'm having are I can not pair my remote as it keeps trying to connect to sky glass, I can't use the speak option and every time I change channels I get a information banner along the bottom of the screen telling me what's on tv. Is there anyway I can "turn these off"
20 Jan 2024 11:01 AM
Posted by a Superuser, not a Sky employee. Find out more
@Mumonabudget wrote:
Recently went back to sky Q from sky glass so we are using the sky glass tv. The problems I'm having are I can not pair my remote as it keeps trying to connect to sky glass, I can't use the speak option and every time I change channels I get a information banner along the bottom of the screen telling me what's on tv. Is there anyway I can "turn these off"
Try completly resetting your Q Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion