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Discussion topic: Sky Q not working

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Avatar for MichelleTrev
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This message was authored by: MichelleTrev

Message posted on ‎03 Dec 2024 11:56 AM

Sky Q not working

Sky Q is not working, error saying no signal. The dish outside has broken and seems to be moving in the  wind. We had a bad storm last week and it hasn't been working since. 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎03 Dec 2024 12:02 PM

Re: Sky Q not working

Posted by a Superuser, not a Sky employee. Find out more
@MichelleTrev wrote:

The dish outside has broken and seems to be moving in the  wind.

I think that could well be the issue...

 

Call Sky ASAP and see if they can send an engineer before Xmas.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Invisiblename

Message posted on ‎03 Dec 2024 12:29 PM

Re: Sky Q not working

Posted by a Superuser, not a Sky employee. Find out more
@PandJ2020 wrote:
@MichelleTrev wrote:

The dish outside has broken and seems to be moving in the  wind.

I think that could well be the issue...

 

Call Sky ASAP and see if they can send an engineer before Xmas.

@MichelleTrev  If Sky can't see you before Christmas, might be worth contacting a local satellite specialist (it will cost you mind)

I am just another Sky customer!
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