Discussion topic: Sky Q not working
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Message posted on 20 Apr 2023 03:04 PM
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Sky Q not working
My Sky Q main box has just switched off on its own and won't switch back on. It's not accepting any power
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All Replies
Message posted on 20 Apr 2023 03:06 PM
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Re: Sky Q not working
Anyone there
Message posted on 20 Apr 2023 03:12 PM
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Re: Sky Q not working
Are there lights at all on the front of your Q box?
Have you re-seated the power cable in the back of the box and tried a different socket on the wall?
If this all fails your box maybe dead, you will have to contact sky for a replacement.
My views are my own and I will assist where possible.
Sky Q 2TB UHD, 2X Mini Box, Sky BB UF1, Booster 4
I am just a customer, If I've got something wrong feel free to tell me, If I've something right mark it as an answer
Message posted on 20 Apr 2023 03:19 PM - last edited: 20 Apr 2023 03:19 PM
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Re: Sky Q not working
@PastyOrrell wrote:Anyone there
Yes, just other customers. If it's died completely then you'll need to call Sky for a replacement.
https://www.sky.com/help/articles/sky-q-box-wont-turn-on
Message posted on 20 Apr 2023 04:30 PM
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Re: Sky Q not working
@PastyOrrell wrote:
Anyone there
@PastyOrrell just for information you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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