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Discussion topic: Sky Q not connecting

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This message was authored by Chinwe This message was authored by: Chinwe

Sky Q not connecting

My sky Q is not connecting to my TV and it is showing “Not Programmed”

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Q not connecting

Posted by a Superuser, not a Sky employee. Find out more

Try selecting the correct input on the TV?

I am just another Sky customer and my views are my own
This message was authored by Laing1 This message was authored by: Laing1

Re: Sky Q not connecting

Posted by a Superuser, not a Sky employee. Find out more

@Chinwe wrote:

My sky Q is not connecting to my TV and it is showing “Not Programmed”


@Chinwe that sounds more like a message from your TV in regards to your freeview receiver as @PandJ2020 suggest you will need to change to the correct HDMI source to get Sky Q working normally HDMI 1 but could be any of the HDMI ports so best to try all of them 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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