0

Discussion topic: Sky Q - netflix

Reply
This message was authored by: Anthony65911

Sky Q - netflix

I may have accibentally hit one of the keys on my remote, but I now have a message on screen saying "Netflix has encountered an error re-trying    code n-w-3-6". This message keeps counting down but when it reaches zero just starts all over again >

Reply

All Replies

This message was authored by: stereohaven

Re: Sky Q - netflix

Posted by a Superuser, not a Sky employee. Find out more

@Anthony65911 wrote:

I may have accibentally hit one of the keys on my remote, but I now have a message on screen saying "Netflix has encountered an error re-trying    code n-w-3-6". This message keeps counting down but when it reaches zero just starts all over again >


According to Netflix: "This error happens when a network issue stops your device from reaching Netflix".

 

If this is still an issue, troubleshooting is simply power cycling your Q box and/or hub/router (unplug at the mains for 5 minutes).

 

Netflix Error NW-3-6 

——————————————————————————————————————————————————
sky Q 2 TB | sky Q Mini | sky Mobile | EE Full Works FTTC | LG B6 OLED | SONOS Beam 2

If you found my post helpful, please give it a like.
If my post helps solve your issue, please use Mark as Answer to assist others.

Please Note: I am not a sky employee, just a customer the same as you.
Reply