Sky Q mini box

[TD65]

My mini box is all loaded and displays menu but when I select channel it says program unavailable. I can access apps and watch apps but not channels?

[Daniel0210]

@TD65 

Providing you're not trying to view a UHD channel on your mini box (which you can't do) it's worth starting with a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Allow 5-10 minutes before things hopefully revert back to normal.