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Discussion topic: Sky Q mini box

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This message was authored by: McLeanN

Sky Q mini box

Just a replacement Q 2TB main box but can't activate my existing mini box because I get a message saying I don't have a subscription which I do

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This message was authored by: Laing1

Re: Sky Q mini box

Posted by a Superuser, not a Sky employee. Find out more

@McLeanN wrote:

Just a replacement Q 2TB main box but can't activate my existing mini box because I get a message saying I don't have a subscription which I do


@McLeanN You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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