Sky Q mini box issues

[Blucky1]

I am having major issues with my Sky Q mini boxes. They constantly drop with the connection to the main box or the network connection.  I spend my life rebooting the router, main box and mini boxes. I have tried everything I have read in the forums to solve the problem. Would moving to super fast (1gb) broadband help with the problem? Has anyone tried this and if so did it solve your problems? Many thanks in advance for any help. 

[PandJ2020]

The speed of your internet makes no difference as the mini box connections do not use it.

they are connected using their own mesh network to the main Q box.

Who provides your internet?

[Blucky1 · Accepted solution]

It is regular sky broadband.  I do have a big house and three miniboxes plus a booster.  I also have two teenagers gaming most evenings which is when I get most of the issues.  I was hoping a faster connection m ight help resolve that.  

[Jeanlead]

My sky mini box got so hot i turned it off in case onf fire. Just let them try to charge me for this. - i know my rigthts under the consumer rights act 2015.

[Laing1]

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@Jeanlead wrote:

My sky mini box got so hot i turned it off in case onf fire. Just let them try to charge me for this. - i know my rigthts under the consumer rights act 2015.

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@Jeanlead why do you think Sky would charge for a box they own if you are worried about the box you can either contact Sky and they will replace the box or I can escalate this to Sky for you