Sky Q mini box freezes

[Snikec]

One of my Sky Q mini boxes freezes and won't operate at all. Have to a hard reset to get it functioning but then a few days later it happens again. All other devices work absolutely fine. Do I have a faulty box?

[Tom-W19]

Hi @Snikec 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147