25 Aug 2023 11:14 AM
Hi,
Does my Sky Q mini box need to be on the same network at my main Q box? I'm trying to set up Sky & broadband in two households and I'm unsure if the multi room package will work.
Thanks
25 Aug 2023 11:16 AM
Posted by a Superuser, not a Sky employee. Find out more
@Ashley1 wrote:
Does my Sky Q mini box need to be on the same network at my main Q box?
Yes it does, both technically and to be compliant with the contract T&Cs.
25 Aug 2023 11:17 AM
Posted by a Superuser, not a Sky employee. Find out more
@Ashley1 wrote:Hi,
Does my Sky Q mini box need to be on the same network at my main Q box? I'm trying to set up Sky & broadband in two households and I'm unsure if the multi room package will work.
Thanks
@Ashley1 If you mean can you have your Sky Q Main Box in one house and the Sky Q Mini Box in a different house, no you can't.
25 Aug 2023 11:20 AM
Hi @oj01, yes that is what I meant, thank you for confirming
Sky sold me the mutli room option and I had a feeling this wouldn't work
Thanks
Ashley
25 Aug 2023 11:37 AM - last edited: 25 Aug 2023 11:41 AM
Posted by a Superuser, not a Sky employee. Find out more
@Ashley1 wrote:
Sky sold me the mutli room option and I had a feeling this wouldn't work
Multiscreen is supplied in anticipation of a 'normal' domestic single-household internet/network setup: splitting a Mini from its main box isn't possible under the terms of the subscription and so has never been supported technically.
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