Sky Q main box and mini is very hot

[Ironside2]

Both my Sky Q boxes are very hot. Both are very well ventilated and not enclosed. Does this matter, since they're both still working, or should I ask Sky to replace them with more recent equipment as I have had my Sky Q since it was invented. Many thanks

[TimmyBGood]

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@Ironside2 wrote:

Both my Sky Q boxes are very hot. Both are very well ventilated and not enclosed. Does this matter, since they're both still working,

That might indicate the wireless link between them is struggling.

or should I ask Sky to replace them with more recent equipment as I have had my Sky Q since it was invented.

Q was released in early 2016.  Mini boxes are still effectively the same: while there have been subsequent generations of main box hardware the only significant difference is that a v1 2TB can do UHD but not HDR.

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[Ironside2]

Thanks for your comments but you did not mention the most recent main box has a smaller more efficient hard disk than mine which is creating all the heat. I need a new main box before it burns my house down. 

[Daniel0210]

@Ironside2 

The boxes should always be cool enough that you can rest your hand on the top. You may need to contact Sky and get it swoped. 
https://www.sky.com/help/articles/sky-q-boxes-are-warm-to-touch-or-noisy 

If they arrange a doorstep box swop don't forget to remove your viewing card from the main box before it disappears into the back of a van. 

[Ironside2]

Thanks. Would never have thought to remove the viewing card!

[TimmyBGood]

@Ironside2 

Smaller capacity (1TB rather than 2TB) but not a smaller form factor: it's physically the same size.  Efficiency may have a marginal gain from being more recent manufacturer, but HDD technology is very mature (and all spinning drives of such small capacity are obsolete apart from in set top boxes: SSDs have overtaken them in mainstream use)