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Discussion topic: Sky Q keeps saying no signal

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This message was authored by: Thepassfamily

Message posted on ‎10 Jan 2025 02:57 PM - last edited: ‎13 Jan 2025 10:52 AM by

Sky Q keeps saying no signal

Every time I try to turn my sky Q box on it keeps saying that I have no signal, but my other sky Q boxes are all working well.

 


Moderator note: Changed title to reflect topic more.

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎10 Jan 2025 04:15 PM

Re: Error message 30

Posted by a Superuser, not a Sky employee. Find out more

@Thepassfamily 

Is this on the main Sky Q box or a mini box? A message displaying ”no signal” tends to be generated from your TV and normally means your TV’s not seeing the Sky box on the relevant HDMI input.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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