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Discussion topic: Sky Q issues

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This message was authored by: GinaMer

Message posted on ‎16 Aug 2026 10:21 PM

Sky Q issues

I have had no issues and now all of a sudden my sky q has lost signal I've tried all day troubleshooting it's so annoying please help 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎16 Aug 2026 10:31 PM

Re: Sky Q issues

Posted by a Superuser, not a Sky employee. Find out more

Lost signal to what?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: GinaMer

Message posted on ‎16 Aug 2026 10:43 PM

Re: Sky Q issues

The sky q has no signal isn't not connecting to The WiFi it states no signal 

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This message was authored by: PandJ2020

Message posted on ‎16 Aug 2026 10:46 PM - last edited: ‎16 Aug 2026 10:47 PM

Re: Sky Q issues

Posted by a Superuser, not a Sky employee. Find out more

Try rebooting the router and then the Q box.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎17 Aug 2026 05:56 AM

Re: Sky Q issues

Posted by a Superuser, not a Sky employee. Find out more

It doesn't usually say "no signal" for a wifi issue. That's either the tv getting no hdmi signal from the Q box or the Q getting no satellite signal from the dish.

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