17 Jul 2023 03:49 PM
Sky Q has lost internet connection. Gone through set up procedure and can't find broadband
18 Jul 2023 09:16 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
18 Jul 2023 10:01 AM
Problem has been resolved. Thank you
18 Jul 2023 10:05 AM - last edited: 18 Jul 2023 10:06 AM
Posted by a Sky employeeHi there! We are very happy to hear that. We are closing this invite now but if there is anything else in the future we can help you with, do not hesitate to reach out. Thanks.
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