Sky Q connecting to wrong wifi

[Adsky1]

Hi,

I regularly notice that my main Sky Q box loses its connection to my EE router. When I check the connection settings, I find that the Sky Q box has disconnected from my EE router and instead connected to a Sky WiFi network (which I think belongs to a neighbour).

Do you have any suggestions on how to prevent this from happening?

It’s very frustrating as this keeps occurring. To fix it, I have to reset the Sky Q network connection and  re-enter my correct EE WiFi router details each time.

[Chodley]

It's probably not your neighbour that's just an internal sky wifi mesh identifier usually. But only normally seen this happen when ethernet is being used.

[Adsky1]

Yes actually you might be right it could be the sky mesh, any ideas on how to fix/stop it happening?