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Discussion topic: Sky Q box

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This message was authored by: ryansawers

Message posted on ‎24 Sep 2023 03:34 PM

Sky Q box

I received my box but no viewing card, will they send a replacement out. Thanks

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎24 Sep 2023 03:37 PM

Re: Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@ryansawers 

Are you a returning customer, or was it the doorstep swap of a faulty box and you left the card in the faulty one? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on ‎24 Sep 2023 03:41 PM

Re: Sky Q box

Hi

Returning customer, must have left my card in previous box that was returned 

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This message was authored by: Daniel0210

Message posted on ‎24 Sep 2023 03:42 PM

Re: Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@ryansawers 

As far as I know, under those circumstances , the Messaging Team won't be able to help so you will have to call Sky and arrange a new one. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: ryansawers

Message posted on ‎24 Sep 2023 03:46 PM

Re: Sky Q box

Thanks I will give them a call 

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