Discussion topic: Sky Q box not working

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Hi, my Sky Q box isn't working. The message on the screen reads "Retrieving data. The content is coming soon. Please wait a moment."

Anyone have any ideas?

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Have you tried powering it off and back on again?

I am just another Sky customer and my views are my own even if you don't like the answers

Yes I have tried that and no joy. Do you know if there's a way I can speak to a member of staff about it?

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