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Discussion topic: Sky Q box not loading pre recording programs

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This message was authored by: Sandra611

Message posted on ‎15 Jun 2024 08:16 AM

Sky Q box not loading pre recording programs

Recordings don't load and not allowing to record anything new 

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This message was authored by: PandJ2020

Message posted on ‎15 Jun 2024 10:08 AM

Re: Sky Q box not loading pre recording programs

Posted by a Superuser, not a Sky employee. Find out more

Any error messages?  Such issues could indicate a hard disk failure.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎15 Jun 2024 11:18 AM

Re: Sky Q box not loading pre recording programs

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sandra611   It sounds like a hard drive problem.

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Welcome to the Sky Community Forum

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