Sky Q box not displaying UHD programmes

[Pete3434]

Will show a picture but not UHD when it's a UHD programme.TV showing UHD on other services IE Prime,Netflix

[oldfella]

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@Pete3434 wrote:

Will show a picture but not UHD when it's a UHD programme.TV showing UHD on other services IE Prime,Netflix

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Hi @Pete3434 

Have you set the Q box resolution to 2160p in

Home - Settings - Setup - Audio Visual?

[Pete3434]

• Yes has been happily showing UHD for the past 2 years!

[oldfella]

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@Pete3434 wrote:

• Yes has been happily showing UHD for the past 2 years!

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Have you checked @Pete3434 

The Q box can sometimes drop out?