Sky Q box no apps

[diykid]

All my apps have gone on my q box 

[oldfella]

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@diykid wrote:

All my apps have gone on my q box 

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Hi @diykid 

Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Failing this try refreshing the Apps in the Hidden menu.

To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Select Apps 
then highlight Refresh all Apps on this box.
You'll see a message that says, 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing
It’s recommended waiting at least 5 minutes before doing so.

Refresh Apps can take up to 24 hrs to complete .

[diykid · Accepted solution]

Hi Thank you for your message. I have tried that 48hours ago and still not got any apps. Sky back room are supposed to be sorting it. But now getting a bit frustrated. Have done the refresh apps procedure just, but nothing as yet. Thanks again.