Discussion topic: Sky Q box needs constant resetting
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Message posted on 21 Nov 2024 10:20 PM
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Sky Q box needs constant resetting
Hi,
the sky Q box needs restarting almost every day. For some reason, the light goes red and it stops working. I have to then switch off the main switch and restart it to connect it to TV. It's really inconvenient.
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All Replies
Message posted on 22 Nov 2024 11:01 AM
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Re: Sky Q box needs constant resetting
Hi there, @SandipH. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 25 Nov 2024 07:53 AM
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Re: Sky Q box needs constant resetting
We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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