Discussion topic: Sky Q box keeps rebooting
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Message posted on ‎18 Nov 2023 11:27 AM
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Sky Q box keeps rebooting
Sky Q box is rebooting nearly every night, just had software upgrade from sky
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Message posted on ‎18 Nov 2023 11:35 AM
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Re: Sky Q box keeps rebooting
@Sambow57 wrote:
Sky Q box is rebooting nearly every night, just had software upgrade from sky
Hi @Sambow57
Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.
Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.
Resetting the settings will also reset:
Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.
Message posted on ‎18 Nov 2023 11:39 AM
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Re: Sky Q box keeps rebooting
Thanks so much, I'll give that a try
Message posted on ‎21 Apr 2024 03:27 AM
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Re: Sky Q box keeps rebooting
Doesn't work already tryed it don't bother
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