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Discussion topic: Sky Q box keeps losing Internet connection

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This message was authored by: Discosoo22

Sky Q box keeps losing Internet connection

My sky Q box keeps losing Internet connection several times a day, when all other household devices are fine. I cannot find a contact number to speak to a human! Very frustrating.
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This message was authored by: LJB-C

Re: Sky Q box keeps losing Internet connection

Posted by a Sky employee

Hello @Discosoo22, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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