Sky Q box keeps having technical fault

[JonoftheNorth]

I had an issue like this before, when I try and watch sky sports it tells me there is a technical fault and won't play anything. Then it will come back. I was put through to an advisor before and they said to come back here if I experienced the same issue again as by the time I spoke to them last time everything was working again.

[Daniel0210]

@JonoftheNorth 

Try the troubleshooting on this link which should be relevant for Glass, Stream and Sky Q...

https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel 

[JonoftheNorth]

Thanks it happens frequently, I don't really think the answer to wait 5-10 mins and try again is acceptable especially when I'm trying to watch live sport.

I tried the troubleshoot but pressing 0,0,1 in setting didnt do anything so I went for a restart instead.

If it works, I suspect it will just be temporary and it will come back at a later point

[Daniel0210]

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@JonoftheNorth wrote:

I don't really think the answer to wait 5-10 mins and try again is acceptable 

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@JonoftheNorth 

Don't shoot the messenger. The Community, is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

[JonoftheNorth]

I understand that, I'm just stating the case as at some point I'd hope someone from sky would pick this up as I was told to come back here and mention it again so an advisor could check.