Sky Q box gets stuck

[WTFLETMEIN]

Some recordings get stuck and the box has to be reset before anything works again

[Brill+Gill]

Hi there @WTFLETMEIN, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[WTFLETMEIN]

Unfortunately the problem is still there. The box just seized up while watching Legend, a programme that I was recording at 9pm. I had to reset the box to continue.