Sky Q box faulty

[NeilCansfield]

My Sky Q box has had a fault for a few weeks, hard disk drive. It does not allow us to record etc. I have had this one for several years and would like a replacement one please

[Padam_Padam]

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@NeilCansfield wrote:

My Sky Q box has had a fault for a few weeks, hard disk drive. It does not allow us to record etc. I have had this one for several years and would like a replacement one please

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Follow the troubleshooting here:

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-recordings-and-downloads/fix-a-pro... 

There's a link at the end of it to order a replacement box.