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Discussion topic: Sky Q box delivery problems

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This message was authored by madurb This message was authored by: madurb

Sky Q box delivery problems

Replacement box delivery when I am at work

 

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This message was authored by oldfella This message was authored by: oldfella

Re: Sky Q box delivery problems

Posted by a Superuser, not a Sky employee. Find out more

@madurb wrote:

Replacement box delivery when I am at work

 


Hi @madurb 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky Q box delivery problems

Posted by a Superuser, not a Sky employee. Find out more

@madurb 

Presuming that will be a 'doorstep box swap' so if it's a main Sky Q box remember to remove the viewing card from the faulty box before it disappears into a DPD van. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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