05 Nov 2023 12:05 PM
I cannot get my Sky Q box or Mini box to connect via a Network Switch, if I go directly from the Sky router they both work, my PC works via the Network Switch. Any suggestions? I will also need to keep my WiFi for other additional boxes.
Many Thanks
05 Nov 2023 12:27 PM - last edited: 05 Nov 2023 12:27 PM
Posted by a Superuser, not a Sky employee. Find out more
@NigelB wrote:
I cannot get my Sky Q box or Mini box to connect via a Network Switch, if I go directly from the Sky router they both work, my PC works via the Network Switch. Any suggestions? I will also need to keep my WiFi for other additional boxes.
Many Thanks
hi @NigelB
Is your Network Switch unmanaged or managed ?
SKY Q is known to, often, not play nicely with managed switches
05 Nov 2023 12:29 PM
Unmanaged
05 Nov 2023 12:34 PM - last edited: 05 Nov 2023 12:35 PM
Posted by a Superuser, not a Sky employee. Find out moreAre you connecting both Main & Mini to the switch, if not how are they connected ?
Just out of interest - although it shouldn;t make a difference when connecting everything via ethernet - who is your Router with ? SKY or a 3rd party ?
06 Nov 2023 03:04 PM
Sky
06 Nov 2023 03:06 PM
I did connect the main and mini box at the same time to the switch.
06 Nov 2023 03:54 PM
Posted by a Superuser, not a Sky employee. Find out moreTry the main box on its own
is wifi disabled on the box?
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