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Discussion topic: Sky Q and Eeros Mesh Routers

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This message was authored by stevefussy This message was authored by: stevefussy

Sky Q and Eeros Mesh Routers

I have a Sky Q box and two Sky Q minis all connected to a Sky Q booster which is connected to my broadband router by Ethernet cable so none of my boxes connect direct to my router. My ISP is EE. I'm keen to move to Fibrus since they offer 1gb Fibre in my road but they only provide Eeros mesh routers (Amazon ones). I've heard the Eeros mesh routers can cause connection issues with Sky Q so worried about signing a contract with Fibrus. Does anyone know given my setup if I'm likely to have issues or is the problem solved since the boxes are all connected to the Sky Q booster which is hardwired. I've also got the Sky boxes all turned off as hotspots. 

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This message was authored by MendipBuffy This message was authored by: MendipBuffy

Re: Sky Q and Eeros Mesh Routers

I'm in a similar position with Fibrus. I spoke to their tech support who said that the eeros they supply are provisioned for their network. You can connect the WAN port of a third party (Sky) router into the gateway they supply instead of one of the eeros they supply. However, you need a static ip from them (£5 per month) to configure the router to log into their network (don't ask me why). After that Sky Q can run its mesh unhindered. I use Sky broadband so you would know more than me about connecting Sky Q to a non-sky broadband provider.

This message was authored by Chodley This message was authored by: Chodley

Re: Sky Q and Eeros Mesh Routers

Posted by a Superuser, not a Sky employee. Find out more

I don't think the wifi constraint is relevant since you're effectively using ethernet as far as the router is concerned.

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